General Community Questions
What are your office hours
Our leasing office is open six days a week to make touring and resident services as convenient as possible. Monday-Friday 9am-6pm, Saturday 10am-5pm, Sunday Closed.
Is the community pet friendly
Yes! We welcome cats and dogs. We are a pet-friendly community with dedicated pet amenities. Please contact the leasing office for current pet fees, breed restrictions, and other pet policy details.
What types of floor plans do you offer
We offer thoughtfully designed one-, two-, and three-bedroom apartment homes with modern finishes, spacious layouts, and a variety of floor plans to fit different lifestyles.
Where are you located
Elevé is conveniently located in Humble, Texas, near the Lake Houston, Atascocita, and Kingwood areas with easy access to major highways, shopping, dining, and employers.
What makes your community unique?
Elevé combines luxury apartment living with upscale amenities, modern apartment homes, controlled-access buildings, resort-inspired features, and a convenient location near Lake Houston. Our professional onsite team is dedicated to providing exceptional customer service and creating a welcoming community.
Do you offer furnished units?
No, but we do offer the AIRBNB program to all residents.
Is smoking permitted on the property?
No smoking onsite.
Leasing and Application Process
How do I schedule a tour
You can schedule an in-person or self-guided tour by calling our leasing office, visiting our website, or stopping by during office hours.
What documents are required to apply
Applicants generally need a valid government-issued photo ID, proof of income, and any additional documentation requested during the application process.
What are the income or credit requirements
3x the rent, no evictions, no criminal.
How do I apply
You can complete your application online through our website or with assistance from our leasing team.
Is renters insurance required
Yes. Renters insurance is required throughout your lease term.
How long does the approval process take
Most applications are processed within one to three business days, although processing times may vary.
Do you offer short term leases
Lease term availability varies throughout the year. Please contact the leasing office for current options.
Do you run background and credit checks
Yes. All applicants complete credit, criminal, rental history, and income verification as part of the application process.
Pricing, Fees, & Deposits
How much is the security deposit?
Security deposits vary based on the results of the application screening process. 1 bedroom $1000, 2 bedroom $2000, and 3 bedroom $3000. We also offer Jetty.
Which utilities are included in rent?
None.
What utilities am I responsible for
Residents are typically responsible for utilities outlined in their lease agreement, which may include electricity, water, sewer, trash, and internet services depending on the home selected.
When is rent due and what payment methods are accepted?
Rent is due on the first of each month and can be paid securely through the resident portal using approved payment methods.
Move-In, Lease Terms
What lease terms do you offer
We offer a variety of lease terms based on availability and pricing. Currently 12-15 months.
What is required on move-in day
Before move-in, your lease documents must be completed, your required move-in funds paid, and utilities and renters insurance established.
Do you allow subletting or lease transfers?
No.
What is your move-out policy?
Residents must provide the 60 day written notice outlined in their lease agreement and return the apartment according to move-out guidelines.
Amenities & Lifestyle
What amenities do you offer?
Residents enjoy luxury amenities including a resort-style pool, fitness center, resident clubhouse, business and social spaces, package services, controlled access, pet amenities, and more.
Are amenities open 24/7?
Amenity hours vary by facility to ensure a safe and enjoyable experience for all residents.
Can residents reserve amenity spaces for private events?
Yes. Clubroom is offered for private events.
Is Wi‑Fi available in common areas?
Yes, Wi‑Fi is available in select common areas for resident convenience.
Do you offer a guest suite for visitors, and what does it include?
No.
Is parking available onsite
Yes. We offer convenient onsite parking. Additional reserved parking garages and carports are also available at the residents request.
Do you offer EV charging stations?
Yes, EV charging stations are available for resident use.
Is bike storage available?
no, but we do have storages onsite for rent if needed.
How does package delivery work?
Packages are delivered to our secure package management system Amazon Hub, providing residents with convenient pickup notifications.
Are there resident events or community activities?
Yes! We regularly host resident appreciation events, seasonal gatherings, and community activities throughout the year.
Guests
How do residents reserve the guest suite, and what is the nightly rate?
NA
Is guest parking avaiable?
Yes. Designated guest parking is available in accordance with community parking policies.
How do guests access the building?
Guests must be granted access by the resident through the community's controlled-access entry system.
Accessibility
Is the building accessible for individuals with disabilities
Yes. Our community includes accessible features designed to comply with applicable accessibility requirements.
Are amenities and common areas accessible?
Yes. Common areas and amenities are designed with accessibility in mind.
Do you offer accessible parking spaces?
Yes. Accessible parking spaces are available in accordance with applicable regulations.
Pets
Do you allow pets?
Yes. We welcome pets and encourage you to contact the leasing office for our current pet policy.
Are there any breed restrictions?
Certain breed restrictions apply. Please contact the leasing office for the current list.
How many pets are allowed per apartment?
2
Are service animals permitted?
Yes. Service animals are welcome in accordance with applicable fair housing laws.
Do you have pet amenities?
Yes. Our community offers pet-friendly amenities designed to make life easier for both residents and their pets. Pet park onsite
Is there a pet deposit or a pet rent?
Pet fees and monthly pet rent apply. Pet Rent $25 per pet, $200 deposit, and $300 non refundable.
Neighborhood
What neighborhood is the property located in?
Elevé is located in the desirable Lake Houston/Humble area, providing convenient access to Kingwood, Atascocita, shopping, dining, and major employers.
What shops, restaurants, and grocery stores are nearby?
Residents enjoy convenient access to grocery stores, restaurants, retail shopping, entertainment, and everyday services just minutes from the community. Krogers, HEB, CVS, Walgreens, Dicks Sporting Gods, 5 Below, Salata, MOD Pizza, Cava, Starbucks, Walmart
What schools is the property zoned to?
HUMBLE ISD, Ridge Creek Elementary, Woodcreek Middle, Summercreek HS.
What universities are close by?
Several colleges and universities are within a reasonable commuting distance of the community.
How close is the nearest public transit stop?
5.3 miles
Resident Resources
How do I pay my rent?
Rent payments can be made quickly and securely through the online resident portal.
How do I renew my lease?
Our leasing team will contact you before your lease expires with renewal options, or you may contact the office at any time.
How do I submit a maintenance request?
Maintenance requests can be submitted through the resident portal, by phone, or by contacting the leasing office. Emergency maintenance is available after hours.
Is there an online portal for residents?
Yes. Residents have access to an online portal for rent payments, maintenance requests, and community communication.
Do residents get partner perks or discounts?
Yes, through BILT
Do you offer any services for remote workers?
No.
Elevé | Frequently Asked Questions
Frequently Asked Questions
Explore answers to common questions about our community.
General Community Questions
Our leasing office is open six days a week to make touring and resident services as convenient as possible. Monday-Friday 9am-6pm, Saturday 10am-5pm, Sunday Closed.
Yes! We welcome cats and dogs. We are a pet-friendly community with dedicated pet amenities. Please contact the leasing office for current pet fees, breed restrictions, and other pet policy details.
We offer thoughtfully designed one-, two-, and three-bedroom apartment homes with modern finishes, spacious layouts, and a variety of floor plans to fit different lifestyles.
Elevé is conveniently located in Humble, Texas, near the Lake Houston, Atascocita, and Kingwood areas with easy access to major highways, shopping, dining, and employers.
Elevé combines luxury apartment living with upscale amenities, modern apartment homes, controlled-access buildings, resort-inspired features, and a convenient location near Lake Houston. Our professional onsite team is dedicated to providing exceptional customer service and creating a welcoming community.
No, but we do offer the AIRBNB program to all residents.
No smoking onsite.
Leasing and Application Process
You can schedule an in-person or self-guided tour by calling our leasing office, visiting our website, or stopping by during office hours.
Applicants generally need a valid government-issued photo ID, proof of income, and any additional documentation requested during the application process.
3x the rent, no evictions, no criminal.
You can complete your application online through our website or with assistance from our leasing team.
Yes. Renters insurance is required throughout your lease term.
Most applications are processed within one to three business days, although processing times may vary.
Lease term availability varies throughout the year. Please contact the leasing office for current options.
Yes. All applicants complete credit, criminal, rental history, and income verification as part of the application process.
Pricing, Fees, & Deposits
Security deposits vary based on the results of the application screening process. 1 bedroom $1000, 2 bedroom $2000, and 3 bedroom $3000. We also offer Jetty.
None.
Residents are typically responsible for utilities outlined in their lease agreement, which may include electricity, water, sewer, trash, and internet services depending on the home selected.
Rent is due on the first of each month and can be paid securely through the resident portal using approved payment methods.
Move-In, Lease Terms
We offer a variety of lease terms based on availability and pricing. Currently 12-15 months.
Before move-in, your lease documents must be completed, your required move-in funds paid, and utilities and renters insurance established.
No.
Residents must provide the 60 day written notice outlined in their lease agreement and return the apartment according to move-out guidelines.
Amenities & Lifestyle
Residents enjoy luxury amenities including a resort-style pool, fitness center, resident clubhouse, business and social spaces, package services, controlled access, pet amenities, and more.
Amenity hours vary by facility to ensure a safe and enjoyable experience for all residents.
Yes. Clubroom is offered for private events.
Yes, Wi‑Fi is available in select common areas for resident convenience.
No.
Yes. We offer convenient onsite parking. Additional reserved parking garages and carports are also available at the residents request.
Yes, EV charging stations are available for resident use.
No, but we do have storages onsite for rent if needed.
Packages are delivered to our secure package management system Amazon Hub, providing residents with convenient pickup notifications.
Yes! We regularly host resident appreciation events, seasonal gatherings, and community activities throughout the year.
Guests
NA
Yes. Designated guest parking is available in accordance with community parking policies.
Guests must be granted access by the resident through the community's controlled-access entry system.
Accessibility
Yes. Our community includes accessible features designed to comply with applicable accessibility requirements.
Yes. Common areas and amenities are designed with accessibility in mind.
Yes. Accessible parking spaces are available in accordance with applicable regulations.
Pets
Yes. We welcome pets and encourage you to contact the leasing office for our current pet policy.
Certain breed restrictions apply. Please contact the leasing office for the current list.
2
Yes. Service animals are welcome in accordance with applicable fair housing laws.
Yes. Our community offers pet-friendly amenities designed to make life easier for both residents and their pets. Pet park onsite.
Pet fees and monthly pet rent apply. Pet Rent $25 per pet, $200 deposit, and $300 non refundable.
Neighborhood
Elevé is located in the desirable Lake Houston/Humble area, providing convenient access to Kingwood, Atascocita, shopping, dining, and major employers.
Residents enjoy convenient access to grocery stores, restaurants, retail shopping, entertainment, and everyday services just minutes from the community. Krogers, HEB, CVS, Walgreens, Dicks Sporting Gods, 5 Below, Salata, MOD Pizza, Cava, Starbucks, Walmart.
HUMBLE ISD, Ridge Creek Elementary, Woodcreek Middle, Summercreek HS.
Several colleges and universities are within a reasonable commuting distance of the community.
5.3 miles
Resident Resources
Rent payments can be made quickly and securely through the online resident portal.
Our leasing team will contact you before your lease expires with renewal options, or you may contact the office at any time.
Maintenance requests can be submitted through the resident portal, by phone, or by contacting the leasing office. Emergency maintenance is available after hours.
Yes. Residents have access to an online portal for rent payments, maintenance requests, and community communication.
Yes, through BILT.
No.